Plato Consult Limited

Social Media Officer

Plato Consult Limited • Full Time

Accra, Ghana
0-5 year Exp.
HR and Recruitment
Social Media ManagementContent CreationDigital MarketingCreative Thinking
Plato Consult Limited , one of Ghana's leading HR and recruitment consultancies, is seeking a Social Media Officer on behalf of a client organisation. The successful applicant will manage the company's social media platforms, create engaging content, grow its online presence and enhance brand awareness through effective digital communication strategies. JOB PURPOSE The successful applicant shall be responsible for managing the company's social media platforms, creating engaging content, growing online presence, and enhancing brand awareness through effective digital communication strategies.The role reports to the Marketing manager. ROLE SPECIFIC Creates, schedules, and publishes content across social media platforms. Develops engaging content including graphics, captions and short videos. Monitors social media channels and responds to customer inquiries. Tracks and reports on social media performance metrics. Supports the execution of digital marketing campaigns. Stays updated on industry trends and emerging social media tools. Grows audience engagement and brand visibility. Collaborates with internal teams to promote products, services and company initiatives. MINIMUM QUALIFICATION Minimum of a Diploma or Bachelor's Degree in Marketing, Communications, Public Relations, Journalism, or a related field. At least 1 year of experience in social media management, digital marketing, or a similar role. Proficiency in social media platforms such as Facebook, Instagram, LinkedIn, TikTok and X. Basic graphic design skills and familiarity with tools such as Canva or Adobe Creative Suite will be an advantage. Knowledge of social media analytics and reporting tools. Strong content creation and copywriting skills. PERSON SPECIFIC Excellent written and verbal communication skills. Creative mindset with strong attention to detail. Ability to work independently and meet deadlines. Good interpersonal and customer engagement skills. Strong organizational and time management abilities. Passion for digital marketing and social media trends. How to Apply Please send CV via email to: cv.platogh@gmail.com
Plato Consult Limited

Sales Representative

Plato Consult Limited • Full Time

Accra, Ghana
5-10 year Exp.
HR and Recruitment
SalesBusiness DevelopmentNegotiation SkillsCustomer Support
Plato Consult Limited , one of Ghana's leading HR and recruitment consultancies, is seeking a Sales Representative on behalf of a multinational company. The successful applicant will establish and maintain strong relationships with architects, developers, contractors and business owners, and drive company sales across assigned regions and sectors. A Multinational Company JOB PURPOSE The successful applicant will be responsible for establishing and maintaining good relationships with architects, developers, contractors and business owners and drive company sales. The role reports to the Managing Director. ROLE SPECIFIC Identify and pursue new business opportunities to increase market share within assigned regions and sectors. Manage and grow existing client accounts while building strong, long-term customer relationships. Promote and launch new products to drive brand visibility and revenue growth. Develop and execute sales strategies in collaboration with the marketing and leadership team. Achieve monthly and annual sales targets and ensure customer satisfaction. Prepare and deliver product presentations, proposals, and quotations to clients. Negotiate contracts and manage customer expectations to ensure successful delivery. Maintain accurate sales records, reports, and forecasts for management review Required Skills MINIMUM QUALIFICATION Bachelor’s degree in Business Administration, Marketing, or a related field. Minimum of 5 years proven sales or business development experience, preferably in contract management, project management or property development on a senior level. Demonstrated success in selling products and solutions. Proficiency in Microsoft Office suite and IT literacy PERSON SPECIFIC Excellent communication skills, oral and written. Analytical and problem-solving abilities. Strong negotiation skills. Ability to enjoy a fast-paced work environment. Good relationship-building skills. Team-oriented. How to Apply Please send CV via email to: cv.platogh@gmail.com
Plato Consult Limited

Call Centre Agent - Inbound

Plato Consult Limited • Full Time

Accra, Ghana
0-5 year Exp.
HR and Recruitment
Customer SupportCommunication SkillsComplaint HandlingService Orientation
Plato Consult Limited , one of Ghana's leading HR and recruitment consultancies, is seeking Call Centre Agents on behalf of a reputable multinational telecommunications company. The successful applicant will deliver world-class customer experience by answering enquiries, resolving problems and fulfilling customer requests.  A Multinational Telecommunication Company JOB PURPOSE A Reputable Multinational Telecommunications Company is seeking to employ Call Centre Agents. The successful applicant shall lead and develop the team to deliver World Class Customer experience. He / she shall serve customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database and determining eligibility. The role reports to a Team Lead. ROLE SPECIFIC Answer enquiries by clarifying desired information; researching, locating, and providing information. Resolve problems by clarifying issues, troubleshooting and diagnosing, implementing solutions, escalating unresolved problems to appropriate authorities. Fulfils requests by clarifying desired information; completing transactions and forwarding clients requests. Sell additional services by recognizing opportunities to up-sell accounts; explaining new features. Maintains and improves quality requests by adhering to standards and guidelines; recommending improved procedures. Updates job knowledge by studying new product descriptions; participating in educational opportunities. Maintains communication equipment by reporting problems. Accomplish organizational mission by completing related results as needed. MINIMUM QUALIFICATION First Degree/ HND Post National service experience Customer service or Call Center experience is a plus PERSON SPECIFIC Excellent communication skills Customer Centric Attention to Detail Listening skills Data entry skills Fluency in Hausa and Ga is strongly preferred How to Apply Please send CV via email to: cv.platogh@gmail.com
Plato Consult Limited

Commercial Performance Manager

Plato Consult Limited • Full Time

Accra, Ghana
0-5 year Exp.
HR and Recruitment
Financial AnalysisData AnalysisStrategic PlanningReport Writing
Plato Consult Limited , one of Ghana's leading HR and recruitment consultancies, is seeking a Commercial Performance Manager on behalf of a client organisation. The successful candidate will provide the business unit with commercial insights and value-added analysis to drive overall business objectives. JOB PURPOSE The successful candidate will provide the Enterprise Business Unit with business and commercial insights and value-added analysis with the sole aim of driving the unit towards overall business objectives.The role reports to the Commercial Performance Manager. ROLE SPECIFIC Oversees the monthly commission calculation and processing for Business in Retail Prepares weekly and monthly report on the sales and revenue performance Conducts weekly forecasting on the various enterprise products and the drivers for the trends Ensures data accuracy, completeness and integrity Defines templates and metrics to periodically track and report performance by product and segments against expectations. Conducts variance analysis on various products and business segments to establish trends and patterns Collaborates with internal and external departments to ensure consistent and reliable data is available for analysis and reporting, including identifying, investigating, and resolving any issues effecting data integrity. Assists with target redistribution as and when required in line with business objectives. MINIMUM QUALIFICATION First degree in Finance, Accounting, Computer Science or related field. Prior experience in the telecoms industry is an added advantage. Knowledge of SQL, Microsoft Excel, PowerPoint, Tableau, Power BI (intermediate or advance) PERSON SPECIFIC Excellent communication skills Strong analytical and problem-solving abilities Proactive, with strong personal drive Attention to detail. Ability to adapt to changing circumstances, manage competing priorities and work effectively under pressure. How to Apply Please send CV via email to: cv.platogh@gmail.com