Job Description

JOB SUMMARY

To provide administrative and HR support to ensure efficient office operations and effective delivery of People and Culture processes.

PRIMARY RESPONSIBILITIES

• Support HR processes and employee lifecycle management, including recruitment coordination, onboarding, documentation, and staff records management to ensure timely and compliant HR operations. (30%)
• Provide administrative and office support services, including coordinating meetings, maintaining filing systems, supporting project documentation, managing petty cash, and responding to staff inquiries to ensure smooth office functioning. (30%)
• Manage country office store inventory (10%)
• Manage office assets and inventory systems, ensuring accurate records, proper storage, maintenance, and tracking of equipment and documentation. (25%)
• Performs other duties as assigned (5%)
   

CONTACTS/KEY RELATIONSHIPS

• Internal: Work closely with P&C Specialist, Program Manager,
• CO Finance, Drivers, Project staff
• External: Liaise with vendors, contractors, consultants, ministries and service provider
   

Required Skills or Experience

MINIMUM QUALIFICATIONS (Required):

• Diploma in Business Administration, Office Management, HR, or related field or a related field.
• Minimum 2 years’ experience in office administration, preferably in an NGO/INGO
• Experience supporting HR processes and office operations
• Proficiency in MS Office (Word, Excel, PowerPoint)
• Basic financial and record-keeping skills
• Ability to manage multiple priorities simultaneously.
• Fluency in written and spoken English and relevant local languages.
   

JOB CONTRIBUTIONS/IMPACT

• Collaboration: Build effective partnerships with staff, suppliers, and stakeholders.
• Growth Mindset: Improve administrative systems and demonstrates proactive problem-solving.
• Resilience: Manage challenges under pressure and tight deadlines.
• Professionalism: Demonstrate integrity and accountability, upholding values that support decisionmaking.
• Management and Interpersonal Skills: Demonstrates strong communication skills & listens actively.